SAFETY PLANS
Threat
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Outside · entryStarts at Level 2 · Noticed

Tailgating at entry

Slipping in behind a credentialed person — the #1 access failure indoors.

What it looks like

  • Someone catching the door behind a guest or badge-holder
  • Riding the elevator up without checking in
  • Hovering at the desk to blend into a group

Before — design it out

  • One person, one scan/check — no holding the door
  • Staff the entrance so no one walks past unverified
  • Friendly script: 'I just need to check you in real quick'

During — what staff do

  • Politely intercept and route to check-in
  • Don't accuse — verify
  • If they can't be verified, hand to the safety lead
Remember the spine. Notice → report quietly → let trained security assess. For immediate danger, call 911 first.
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