Safety briefing

The spine — everyone remembers this

1. Notice. Watch behavior, not people. Trust the feeling that something is off.
2. Report quietly. Tell the safety lead or security. No shouting, no pointing.
3. Step back. Trained security assesses and acts. You don't approach or investigate.

Four levels

• Green — Normal. Running well. Everyone is simply noticing, posts covered, comms quiet.
• Yellow — Noticed. Something's off. Quietly tell the lead and security, keep eyes on it, don't alarm anyone. Most things resolve here.
• Orange — Active. A real problem unfolding. Lead + security respond together — isolate, escort, clear, or treat. 911 if serious.
• Red — Emergency. Weapon, violence, fire, active threat. Call 911. Evacuate or shelter, guide people, account for everyone.

Roles — assign before the day

• Safety Lead. Single decision-maker. Calls the level, owns the line to 911 and security, makes the evacuate/shelter call.
• Door / Reception. Controls the one entry point. Verifies people, stops tailgating, holds the line under pressure.
• Floor Staff. Eyes in the space, guides people, handles small issues, escalates anything bigger.
• VIP / Asset Liaison. Stays with the people or assets that matter most. Knows the nearest exit.
• Medical Point. Runs first aid and the AED, knows where they are, meets EMS and leads them in.
• Runner / Comms. Meets responders at the lobby and brings them to the scene — vital on upper floors.

Watch first — Event

• L2 Tailgating at entry — Politely intercept and route to check-in.
• L2 Impersonation / fake credentials — Stay friendly, verify against the list.
• L2 Unwanted approach on a VIP — Liaison steps between and redirects calmly.
• L3 Crowd crush / panic — Open and point to additional exits; spread the flow.
• L4 Active threat approaching — Call 911. Lock the entrance if it's safe to reach.
• L3 Medical emergency — Call 911, start first aid / CPR / AED if trained.

Watch first — Office / Workplace

• L3 Insider / workplace violence — Separate the person from others; don't corner them.
• L2 Impersonation / fake credentials — Stay friendly, verify against the list.
• L2 Disruptive or intoxicated person — One calm staffer + a backup; lower your voice, give them an out.
• L3 Suspicious package / device — Do not touch, move, open, or use a radio right next to it.
• L3 Fire / smoke — Evacuate by the stairs — never elevators.
• L3 Medical emergency — Call 911, start first aid / CPR / AED if trained.

Watch first — Public Venue

• L2 Hostile surveillance / casing — Note clothing, behavior, direction, and any vehicle (plate if safe).
• L4 Vehicle as a weapon — Get people sideways and away from the vehicle's path — not straight ahead of it.
• L2 Lost or distressed child — Bring a lost child to the family/info point, in the open.
• L3 Crowd crush / panic — Open and point to additional exits; spread the flow.
• L4 Active threat approaching — Call 911. Lock the entrance if it's safe to reach.
• L2 Unattended item found inside — Ask the immediate area if it belongs to anyone.

Report in six lines

• WHAT — The behavior you saw (e.g. "bag left by the coat check, no one with it")
• WHERE — Exact spot (which floor, room, the desk, the elevator)
• WHEN — Timing (just now? a few minutes ago? still happening?)
• WHO — Clothing, height, build, direction (not race or religion)
• HOW MANY — Count (one person? a group? anyone with them?)
• YOU — Your name and where you are (so security can reach you)